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Vol 36, No 1 (2022) Quality Improvement Model With Structural Equation-Based Measurements Abstract  PDF
Suradi Suradi, Ahmad Hanafie, Andi Haslindah
 
Vol 42, No 2 (2024) The Influence Of Service Quality And Customer Satisfaction On Customer Loyalty At Herijaya Bandar Lampung Workshop Abstract  PDF
Nur Sita Sita, Iskandar Ali Alam
 
Vol 39, No 1 (2023) Decision-Making Support System for Quality Smart City Services Abstract  PDF
Victor Ababii, Viorica Sudacevschi, Silvia Munteanu, Ana Turcan, Olesea Borozan
 
Vol 45, No 2 (2024) The Influence Of Service Quality, Comfort, Security On Bank Customer Satisfaction: Empirical Study On BCA Mobile Banking Users Abstract  PDF
Budi Setiawan, Edy Safni Rosa, Rachel Amanda Sukikita Soge, Donny Hendry Fahsani, Mohammad Noorman Mulyadi
 
Vol 26, No 1 (2021) Patient's Satisfaction On Service Quality In Mental Hospital Of Riau Province Abstract  PDF
Oktavia Dewi, Raviola Raviola, Nila Puspita Sari
 
Vol 43, No 1 (2024) The Influence of Service Quality, Prices And Promotions on Customer Satisfaction of Raswata Florist Shops in Lampung Metro City Abstract  PDF
Wanda Farah Dwi Apriyani, Habiburrahman Habiburrahman
 
Vol 30, No 1 (2021) Improving the Quality of Public Services in Developing Empathy in Sunggal District, Deli Serdang Regency Abstract  PDF
Nina Angelia, Taufik Wal Hidayat, Yurial Arif Lubis, Riri Rezeki Hariani
 
Vol 42, No 2 (2024) The Influence Of Service Quality, Facilities, And Prices On Tourist Satisfaction A Case Study At The Tourism Object Of Bukit Aslan, Bandar Lampung City Abstract  PDF
Deni Sahroni, Selfia Alkemega
 
Vol 14, No 2 (2019) Effect of Service Quality on Public Satisfaction in Public Administration in Department Population and Civil Registration of Sungai Penuh Abstract  PDF
Dodi Putra
 
Vol 24, No 2 (2021) The Influence of Organizational Culture and Intrinsic Motivation on Service Quality at State Electricity Company (PLN) (Persero) UP2B North Sumatra Abstract  PDF
Arifianda Lubis, Emmy Mariatin, Fahmi Ananda
 
Vol 30, No 2 (2022) The Performance Of The Village Consultancy Board In Making Village Regulations In Lambangan Village, Pagimana, Banggai Regency Abstract  PDF
Fachrul Reza, Filo Leonardo Tinggogoy
 
Vol 43, No 1 (2024) The Influence of Service Quality, Safety, Involvement and Satisfaction on Passenger Loyalty PT. Puspa Jaya Abstract  PDF
i ketut rama arya sentosa, Ni Putu Widhia Rahayu
 
Vol 22, No 1 (2020) An Importance-Performance Analysis of Personal Training Studios and Gyms Service Quality Abstract  PDF
Zourladani Athanasia, Kesoglou Vasiliki, Tsourela Maria
 
Vol 39, No 2 (2023) Analysis the Effect of Brand Equity, Product Quality, and After-Sales Service on Customer Satisfaction through Purchasing Decisions at PTA Company Abstract  PDF
Hery Kuswanto, Amir Tengku Ramly, Joko Rizkie Widokarti
 
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