Organizational Agility Maturity Level Of An Airport Operator In Indonesia
Abstract
Changes are currently happening more quickly and the flow of information is increasingly unstoppable so that organizations must have capabilities that are built on an ongoing basis in order to respond to changes in an agile, effective, timely and sustainable manner or known as agility. This research was conducted on companies engaged in the aviation industry, especially airport operator. Airport is the main economic driver for the economy in a country that offers speed, connectivity and agility. This study aimed to determine the maturity level of organizational agility at an airport operator in Indonesia. This study shared questionnaires to 440 staff at an airport operator in Indonesia and was selected using simple random sampling. This study used One-Way ANOVA analysis and statistic descriptive. The result obtained is that the maturity level at the airport operator studied is included in level 2: agility transition. Organizations at the second maturity level manage to disseminate the values of agility and build a suitable technology base in most parts of the organization. This study can be used as a guideline for the aviation industry and airport operators to see the maturity level of organizational agility and invest in improving organizational agility in their respective organizations.
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DOI: http://dx.doi.org/10.52155/ijpsat.v28.1.3365
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