Development Of An Automatic Plant Watering System Through Kano Method And Quality Function Deployment To Optimize The Function

Larisang Larisang, Sanusi Sanusi

Abstract


Applying the Kano Model and Quality Function Deployment (QFD) to the study can determine consumer preferences for higher-quality products. Kano Model is used to classify product aspects based on user satisfaction levels, While QFD is used to translate customer wants into certain technical qualities to determine the requirements and expectations of 35 potential users, data was gathered using questionnaires and interviews with the users. The Kano Model was then used to examine the survey data and classify the demands of potential users into six groups: Must-Be Attributes (M), Attractive Features (A), One-Dimensional Features (O), Indifferent Features (I), Reverse Features (R), Questionable Features (Q). These classifications aid in deciphering the relative importance that prospective buyers place on certain product attributes. In addition, to determine the technical qualities needed to satisfy consumer wants, the QFD matrix incorporates the findings of the Kano analysis. There are many phases in this process: defining the needs of the users, converting those needs into technical specifications, and setting development priorities based on a consideration of each attribute's relative value. The research findings are the Kano Model and QFD together may efficiently determine and rank the wants of potential customers and then convert those needs into practical steps to improve the plant watering system. When this technique is put into practice, it should help manufacturers and researchers create items that better satisfy the needs and expectations of potential users, which will boost users’ satisfaction and sales.

Keywords


Model Kano, Quality Function Deployment (QFD), Quality Improvement, Product Attributes

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References


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DOI: http://dx.doi.org/10.52155/ijpsat.v46.1.6431

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