The Influence Of Layout System And Laundry Equipment On The Performance Of Five-Star Hotel Laundry Staff In Surakarta

Ichwan Prastowo, Anita Indriati Mulia

Abstract


The current existence of hotel laundries is very concerning as many are closed or non-operational. Nowadays, numerous hotels engage in out-side laundry, meaning they outsource their laundry services. This has prompted researchers to conduct this study. The objectives of this research are to determine whether the layout system of the laundry influences the performance of laundry section employees, to assess whether operational equipment affects the performance of laundry staff, and to examine whether both the layout system and operational equipment collectively impact the performance of laundry staff in five-star hotels in Surakarta.

         The research design used is explanatory research, with a population of 35 laundry staff members in five-star hotels in Surakarta, all of whom are included in the study through a census. Data were collected through the distribution of questionnaires using a Likert scale for measurement. The data analysis methods employed include correlation, simple and multiple linear regression using SPSS 20.0.

          Based on preliminary findings, it is suggested that both the layout system and operational equipment have an impact on the performance of laundry staff, both partially and simultaneously. The Layout System variable has a greater influence compared to Operational Laundry Equipment.


Keywords


Layout system, Laundry Equipment, Performance Laundry Staff, Hotel

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DOI: http://dx.doi.org/10.52155/ijpsat.v42.1.5876

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