Implementation Of Occupational Health And Safety (Ohs) Risk Management In Public Areas To Ensure Guest Safety At Five-Star Hotels In Solo

Abstract

The purpose of this study is to understand the Occupational Health and Safety (OHS) Risk Management in the public areas of five-star hotels in Solo City, evaluate the implementation of the OHS Risk Management System in these public areas, and assess the assurance of guest safety in the public areas of five-star hotels in Solo City.

The research employs a descriptive qualitative method with data triangulation. Data collection methods include observation, interviews, documentation, and literature studies. The study was conducted at a five-star hotel in Solo City.

Results The study found that the implementation of OHS Risk Management in the hotel involved several stages: determining the context, hazard identification, risk analysis, risk evaluation, and risk control. The OHS Risk Management System was implemented by categorizing public areas according to potential hazards, identifying hazards in each public area, conducting evaluations regardless of the occurrence of accidents or work-related illnesses, and implementing OHS risk control measures to maintain zero accidents. Guest safety assurance was evidenced by the development of rules and regulations for implementing OHS Risk Management. Data and observations indicate that the safety and health of guests are ensured through these measures.