Analysis of Sales Business Process Modeling and Stock Control at Raja Optik

Abstract

Abstract— The purpose of this research is to offer modeling of new business processes to overcome the problems of the sales cycle and stock control. The method used is a qualitative method that directly observes the object of study, the Raja Optik MSME. Researchers use BPMN to describe ongoing business processes (as is) and to design and propose new business processes (to be). The results showed that there were several weaknesses in the sales process and stock control due to technology, method, material, and human factors. There is no mutually integrated system between branch stores and warehouse. There is also the risk of fraud by changing the denomination of the invoice, as the invoice remains in the form of an invoice. The process of moving archive notes from branch stores to be submitted to the admin every week causes the risk of losing invoices. This manual people to people process carries a high level of risk during the sales reporting process. As part of the lens inventory movement, the store contacts the warehouse to inquire about stock availability. With so many branch stores, stocks cannot be presented in real time to facilitate stock transfers between branches. Additionally, manual inventory reconciliations are required when moving inventory between stores or warehouses. As a result, information systems for sales and stock control did not function effectively and efficiently. Computer-aided business process modeling for sales and stock control has been proposed in hopes of overcoming the weaknesses identified in the current Raja Optik.

Keywords—Accounting Information System; Sales; Stock Control; BPMN