Innovative Behavior of Hotel Employees In Medan Indonesia

Gursweet Kaur, Ferry Novliadi

Abstract


The Covid-19 pandemic which has been going on for approximately 2 years has a direct impact on the hospitality industry in Indonesia. The lack of number of visitors and due to the PPKM implemented, the hotel was forced to cut its employees and closed the hotel because it could not compete and did not get income. For this reason, innovation is needed for hotels to attract visitors which will have a positive impact on the progress of the hotel itself. This study aimed to determine the level of innovative behavior at Le Polonia Hotel Medan in Indonesia. This study shared questionnaires to 109 staff at Le Polonia Hotel Medan in Indonesia. This study used One-Way ANOVA analysis and statistic descriptive. The result obtained is that the level at Le Polonia Hotel Medan studied is included in level quite innovative. Organizations at this level tend to have innovative ideas and also manage to apply and implementing their innovative ideas in the workplace. This study can be used as a guideline for the hotel industry to see the level of innovative behavior and invest in improving innovative behavior in their respective organizations.

 


Keywords


Innovative behavior

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References


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DOI: http://dx.doi.org/10.52155/ijpsat.v31.1.4081

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