The Effect of Transformational Leadership and Work Engagement on Organizational Citizenship Behavior of Perumda Tirtanadi Employees

Abstract

This study aims to determine the effect of transformational leadership and work engagement on organizational citizenship behavior of Perumda Tirtanadi Head Office Employees North Sumatera Province. This research uses quantitative methods. The subjects of this research consisted of 218 employees. The data of this research were collected using organizational citizenship behavior scale, transformational leadership scale and work engagement scale. Based on multiple regression anaysis, it was found: 1) There is an effect of transformational leadership and work engagement on organizational citizenship behavior (R² = .737, p < .000, and correlation value R = .858) ; 2) There is an effect of transformational leadership on organizational citizenship behavior (r-partial = .327, p = .000) ; 3) There is an effect of work engagement on organizational citizenship behavior (r-partial = .623). In general, employees have organizational citizenship behavior in the high category with a percentage of 85.78% or 187 respondents, the leaders have transformational leadership in the high category with the percentage of 86.70% or 189 respondents, and employees have work engagement in the high category with the percentage of 88.53% or 193 respondents. This research showed that transformational leadership and work engagement have the important role in increasing organizational citizenship behavior. Companies should realize how important it is to improve organizational citizenship behavior in employees to be able to have more optimal employees performance.